Our mission is to enrich lives by providing exceptional health and wellness experiences that inspire positive change, support holistic well-being, and become part of people’s regular routines.
It takes a team of amazing, customer-focused individuals to make this mission come to life. It’s about each of us bringing our skills together as a team, and together we make something greater than the sum of our parts.
Our hospitality department oversees three main areas: Front Desk, Member Services, and Rovers — all focused on guest service and consistency.
The front desk is in charge of assisting with check-ins and guest services. Our membership team is in charge of signing people up for their full-facilty memberships. The rovers are in charge of patrolling the property, maintaining a positive, clean guest experience.
The cleaning department ensures every space is spotless, safe and welcoming. From overnight cleaning, to daily facility cleaning, to campground pickup & reset, our cleaners are pivotal in creating the best customer experience possible.
The Food & Beverage department runs our on-site cafe, delivering fresh, high-quality food and drinks. We also prepare everything for the cafe on-site.
Our maintenance team handles everything from pool systems, to preventative care, to grounds maintenance. This team is critical to making sure the Hot Springs runs efficiently and safely.
Our fitness department is comprised of personal trainers, group fitness instructors, and swim instructors. This team ensures a safe environment in the gym, runs our group fitness classes for our members, and leads our expansive swim school program.
Our campground department oversees the daily operations of the on-site campground. Consisting of mostly seasonal employees, the campground staff is comprised of registration desk workers and a roving team.
Team Member Benefits & Perks
Our Job Openings
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