Hours: 32-40/week
Pay: $21/hour + tips

Summary: 

The F&B Shift Leads are responsible for the daily operation inside the cafe. This position is the primary for assigning stations as well as seeing through opening and closing procedures and making sure baristas remain on task. This position is also responsible for basic money handling, ensuring tills are opened, closed, and counted properly, before and after the service day. The F&B Shift Leads must have strong organizational skills, customer service skills, and leadership skills. 

The job description: 

• Support and motivate the barista during shifts to maintain standards of service. 
• Oversee shift operations, including coordinating breaks and task/station delegation. 
• Assist with training new staff and reinforcing café procedures. 
• Open and/or close the café according to checklists and operational standards. 
• Handle basic cash handling, drawer counts, and POS troubleshooting. 
• Step in to address and resolve guest issues or questions when needed. 
• Maintain cleanliness and organization in the cafe and storage rooms. 
• Communicate with supervisors through EOS about shift highlights and lows. 
• Assist F&B Supervisor with prep when delegated or needed. 
• Will lift 50 pounds worth of items when transferring back and forth to campground and cafe. Van use will be required when doing these tasks.  

Requirements

• High School Diploma Minimum
• At least 2 years customer service experience
• At least 2 years barista experience
• Experience leading a team of employees
• Able to lift 50 lbs

All other duties as required by the Food & Beverage Director. Duties and tasks are subject to change as needed without prior notification.